Privacy Policy
Last Updated: February 15, 2025
Information We Collect
At CognitIntelligence, we collect information that helps us provide better mobile game development education. This includes personal details you provide when signing up for courses, technical information from your device when using our platform, and learning progress data to customize your experience.
Personal Information
Name, email address, phone number, educational background, and payment information for course enrollment.
Usage Data
Course progress, time spent on lessons, quiz results, project submissions, and interaction patterns within our platform.
Technical Information
We automatically collect IP addresses, browser types, device identifiers, and operating system information to ensure platform compatibility and security.
How We Use Your Information
Your information helps us deliver personalized game development education. We use it to track your progress, recommend relevant content, process payments, and communicate important updates about your courses.
We also analyze usage patterns to improve our teaching methods and develop new courses that better serve our students' needs. Marketing communications are sent only with your consent and include course recommendations and industry insights.
Educational Purposes
Creating personalized learning paths, tracking skill development, providing feedback on projects, and issuing certificates upon course completion.
Platform Improvement
Analyzing learning outcomes, identifying popular content areas, optimizing user interface design, and developing new educational materials.
Data Sharing and Third Parties
We work with trusted partners to deliver our educational services. Payment processors handle transaction data securely, while cloud storage providers host course materials and student progress data under strict confidentiality agreements.
We never sell your personal information to marketers or advertisers. Any data sharing occurs only when necessary for service delivery or when required by Taiwanese law enforcement with proper legal authorization.
| Third Party | Data Shared | Purpose |
|---|---|---|
| Payment Processors | Billing information, transaction details | Course enrollment and payment processing |
| Cloud Services | Course progress, submitted projects | Data storage and platform reliability |
| Analytics Tools | Usage patterns, anonymized learning data | Platform improvement and content optimization |
Your Privacy Rights
Under Taiwan's Personal Data Protection Act, you have significant control over your personal information. These rights ensure you can make informed decisions about how your data is used in our educational platform.
- Access your personal data and learn how we process it
- Request corrections to inaccurate or incomplete information
- Delete your account and associated data (subject to legal retention requirements)
- Object to certain types of data processing for marketing purposes
- Withdraw consent for optional data collection activities
- Request data portability to transfer your information elsewhere
- Receive clear explanations about automated decision-making processes
To exercise these rights, contact our privacy team using the information provided below. We typically respond within 15 business days and may need to verify your identity before processing certain requests.
Data Security Measures
Protecting your information is fundamental to our educational mission. We implement multiple layers of security to safeguard student data and maintain the trust you place in our platform.
Encryption
All data transmissions use TLS 1.3 encryption, and sensitive information is encrypted at rest using AES-256 standards.
Access Control
Staff access is limited by role and necessity, with regular reviews of permissions and mandatory security training.
Monitoring
Continuous system monitoring detects unusual activity, with automated alerts for potential security incidents.
Backup Systems
Regular encrypted backups ensure data recovery capabilities while maintaining security standards throughout the process.
Data Retention and Deletion
We retain your information only as long as necessary for educational purposes and legal compliance. Different types of data have varying retention periods based on their purpose and regulatory requirements.
When you complete a course, we keep your progress records and certificates indefinitely to verify your achievements. However, you can request deletion of optional data like marketing preferences and non-essential usage analytics.
Active Student Data
Maintained throughout your enrollment and for two years after course completion to support ongoing learning and career development needs.
Financial Records
Retained for seven years as required by Taiwanese tax and business regulations, then securely destroyed.
Marketing Communications
Deleted within 30 days of unsubscribing, though you may continue receiving essential account-related communications.
International Data Transfers
Some of our educational technology partners are located outside Taiwan. When we transfer your data internationally, we ensure appropriate safeguards are in place to protect your privacy rights.
These transfers occur primarily with cloud service providers in regions with strong data protection laws. We use standard contractual clauses and conduct regular audits to verify that international partners maintain adequate security standards.
Cookies and Tracking Technologies
Our platform uses cookies to enhance your learning experience and remember your preferences. Essential cookies enable core functionality like login sessions and course progress tracking.
Optional cookies help us understand how students use our platform and improve the educational experience. You can manage cookie preferences through your browser settings, though disabling certain cookies may limit some platform features.
Essential Cookies
Required for login authentication, course progress saving, and platform security. These cannot be disabled without affecting functionality.
Analytics Cookies
Help us understand learning patterns and improve course content. These are optional and can be disabled in your account settings.
Children's Privacy
Our courses are designed for learners aged 16 and above. We do not knowingly collect personal information from children under 16 without verified parental consent. If you believe we have inadvertently collected such information, please contact us immediately.
For students aged 16-18, we recommend parental involvement in course selection and encourage families to review our privacy practices together.
Policy Updates
We update this privacy policy periodically to reflect changes in our educational services, legal requirements, or privacy practices. Significant changes will be communicated through email notifications and prominent notices on our platform.
We encourage you to review this policy regularly, especially before enrolling in new courses or providing additional personal information.